As we enter into this beautiful Autumn season, dealing with influenza is an additional health concern added to the COVID-19 pandemic. In keeping with the guidelines endorsed by the Center for Disease Control and Governor Beshear, here are the measures we have put into place to make our interactions with you as safe as possible:


1)  Telehealth:  Online counseling via the HIPAA compliant Doxy.me platform remains available if you prefer to avoid office appointments.

2)  Scheduling:  All appointments are scheduled with a 30 minute gap between sessions. This prevents any contact with other clients and allows us time to disinfect door knobs, counters, and other "high touch" surfaces in the office. If you arrive early, please wait in your car and do not enter the office until the time of your appointment. 

3)  Traffic Control:   Please do not bring any family members with you who are not involved in the counseling sesson. The exception to this rule is one parent or guardian needs to be present in the waiting area if the client is a minor child.  

4)  Screening:  All clients will be screened for fevers using a no-contact thermometer.  If you have any of the following symptoms, do not come to the office:  cough, fever, chills, sudden loss of smell or taste, body aches, extreme fatigue, unexplained diarrhea, or recent contact with a known COVID-19 infected person.

5)  Masks:  If you prefer to wear a mask during your session, we ask that you bring one. If you do not have your own, we can supply you with a disposable mask. If you wish for Mr. Cain to wear a mask, he will do so during the entire interaction.  

6)  Hand Sanitizer is available in the reception area, and antibacterial hand soap and paper towels are supplied in the restroom.  

7)  Social Distancing guidelines will be observed (6 feet rule, no physical touching, etc.)

8)  Vaccinations: Mark has received this year's flu vaccine & urges his clients to do the same.


In order to schedule an appointment, please contact the office at 502-225-6030.  If you are experiencing a mental health emergency, please dial 911 or go to the nearest emergency room or psychiatric hospital intake department. If you are a current client, and you are having an urgent issue, please feel free to call the mobile number provided to you at your first appointment. Continue to be kind to each other, and we will get through this together!